Definitions

Rezide shall mean a smartphone app owned and operated by Rezide Solutions Pvt Ltd that can be used on Smartphone device(s). It should be used by Rezide User who has signed up, registered or subscribed for the Rezide All in one solution and has downloaded the application.

Rezide Solutions Pvt Ltd is a software company with its registered office at 1704, Lodha Supremus, Saki Vihar Road, Powai Andheri East, Mumbai - 400072

Enrolment & Usage

Rezide user should share the correct details with Rezide Solutions Pvt. Ltd at the time of enrolling for the application / platform. If it is found that given details are incomplete or incorrect, then subscription to the application may be refused without assigning any reasons. Rezide team shall reserve the right to offer the application by invitation to any prospective Rezide users as it may deem fit.

The data relating to Rezide shall be protected and used by Rezide Solutions Pvt. Ltd as per the policy indicated in Rezide Privacy Policy.

c) If the User chooses to purchase products / services from the Website, the User consents to allowing the Company/Website to collect information about the User's buying behaviour and trends.

Termination of Membership

The membership may be terminated in three conditions: First, if user uninstalls the application; Second, if a user acts in a manner inconsistent with any central/state/local laws, statutes or ordinances and Third, the user may be disqualified to use the app, arising out of his/her misconduct, fraud and misuse of the application.

Termination of Subscription to Platform Uses Fee:

• • In the event of cancellation of subscription, the user will be able to access the service till the end of the billing period.

• • Subscription amount once paid is non-refundable.

• • Partial usage or non-usage of the service after the payment will not be considered as cases for refund.

Payment

The subscription fee can be paid by various means like UPI, credit/debit card, net banking, digital wallets etc. The Users can also utilize a debit mandate/standing instruction for continuous availability of membership.

Intellectual Property Rights: Service Content, Software and Trademarks

Rezide user acknowledges and agrees that the membership may contain content that is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. He/she further agrees not to copy, modify, rent, lease, distribute or sell the membership or the content, in a whole or in part.

In connection with the use of the membership user shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. The application and the data is the sole property of Rezide. You agree not to copy, modify, reverse engineer or other attempts to discover any source code in order to sell, rent or sublicense to any other third person.

Miscellaneous

All the settlement of disputes shall be governed by the laws of India only and shall be attempted to be resolved through negotiations. Only in case, such negotiations are unsuccessful, the member shall resort to legal recourse, which shall be subject to the exclusive jurisdiction of the competent courts in Mumbai only.

All the claims and disputes should be notified to Rezide within (Seven) 7 working days from the date of event, after that no Rezide user shall have any claim against Rezide Solutions Pvt. Ltd..

Rezide shall have the right to transfer, assign and sell, in whole or in part, the Rezide App to any third party without any reference or intimation to the Rezide users. All logos and trademarks are the sole property of Rezide.

Disclaimer of Warranties

The use of the membership is at the user's sole risk. Rezide expressly disclaims all warranties of any kind, whether express, implied or statutory, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Rezide makes no warranty that the membership will adhere to member's requirement, the membership will be uninterrupted, timely, secure or error free, the results obtained from the use of membership will be accurate or reliable.

Limitation of Liability

Rezide users should understand and agree that Rezide Solutions Pvt. Ltd. shall not be liable for any indirect, incidental or exemplary damages for loss of profits, goodwill, data or other intangible loss resulting from the inability to use the service, conduct of any third party on the service, unauthorized access to member's transmissions or data or any other matter relating to the service.

Privacy Policy

We are committed to protecting the privacy of our members, their data and their transactions. The following section explains what information we collect, how we use and protect your information in safe and secure manner.

Information We Collect

During the signing process, Rezide may collect personal data and other information as described below:

• • We may collect personal data from the members during registration process. By voluntarily providing us with their personal data, users are consenting to Rezide to use it in accordance with the privacy policy.
• • When users interact through the application, we also receive and store personally non-identifiable information. The stored information cannot be used to specifically identify a member. Rezide may store such information in databases owned and maintained by Rezide affiliates or service providers.
• • Rezide may use the information to track, for example, the total number of visitors, the number of visitors to each page of our website, the domain names of our visitors' internet service providers and how our users use and interact with the application.
• • To serve the users of the application in a better way, Rezide may conduct research on user's demographics, interests and behaviour based on the personal data provided to us.
• • Rezide may share this information with its affiliates, agents and business partners, but this information does not identify a user personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
• • Rezide may also use cookies that helps to provide additional functionality to the application and help us analyse application usage more accurately. For instance, our program may set a cookie on your browser that allows you to access the program without remembering the password.
• • We will collect data through cookies with your prior permission.

Use of Member's Personal Data and Other Information

Rezide uses personal data as per the privacy policy. If you provide personal data for a particular reason, we may use the personal data with the reason for which it is provided. For instance, if you contact us by email, we will use the personal data you provide to answer your question or resolve your problem.

Rezide and its subsidiaries and affiliates may also use your personal data and other non-identifiable information to improve the content and functionality of the program, to better understand our users, and to improve the Rezide application. We may also contact you in the future to tell you about services we believe will be of interest to you.

If Rezide intends to use any personal data in any manner that is not consistent with the privacy policy, then you will be informed before use or at the time of data collection.

Our Disclosure of Your Personal Data and Other Information

Rezide will not sell your personal information. Instead, we consider this information as a vital part of our relationship with application users. However, we may share your personal data with third parties without any prior notice to you, as set forth below -

• • Subsidiaries: We may share your personal data with our subsidiaries for purpose consistent with this privacy policy.
• • Agents and Consultants: We may share your personal data with other agents and consultants that are hired to perform certain business-related functions. For instance, to send emails and SMS messages, maintaining databases, offering and developing certain features of the application, and maintenance and security.
• • Legal Requirements: Rezide may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation or assist government enforcement agencies, protect and defend the rights or property of Rezide or our users, act in urgent circumstances to protect the personal safety of users of the services or the public and protect against legal liability.

We do not share your personal data for marketing or promotional use without your consent except as part of a specific or feature for which you will have the ability to opt-out.

Exclusions

The Privacy Policy does not apply to any Personal Data collected by Rezide other than personal data collected through the application. This includes, but is not limited to, information posted to any public areas of the services, such as public forums etc.

This Privacy Policy shall not apply to any unsolicited information you provide to Rezide through the Program or any other means. All Unsolicited Information shall be deemed to be non-confidential and Rezide shall be free to reproduce, use, disclose, distribute and exploit such unsolicited Information without limitation or attribution

Security

Rezide takes necessary steps to protect personal data provided by you from loss, misuse and unauthorized access. However, transmission through internet is not fully secure, so you should take special care in deciding what information you should submit via electronic transmission.

Changes to Rezides Privacy Policy

Rezide reserves the right to update or modify the privacy policy at any time without prior notice. Changes to the Privacy policy will become effective upon updation on the app. Please review this policy periodically and especially before you provide any personal data.

Communication

By registering and using this Website and providing his/her contact information to the Company through the Website, the User hereby agrees and consents to receiving calls, auto-dialed and/or pre-recorded message calls, e-mails, promotional WhatsApp and SMSs from the Company and/or any of its affiliates or partners at any time, subject to the Policy. In the event that the User wishes to stop receiving any such marketing or promotional calls / email messages / text messages, the User may send an email to the effect to support@rezide.in with the subject “Unsubscribe”. The User agrees and acknowledges that it may take up to seven (7) business days for the Company to give effect to such a request by the User.